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提議的解答Device may be in use by another program

  • 2009年6月9日 上午 07:22VidiPlanet 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     

    New install of Encoder 2 SP2. Attempting live encoding.

    ERROR with Canon HV20 over firewire (one of the most popular HDV cameras):
    Cannot create device. The device may be in use by another program.

    Input shows up as Microsoft AV/C Tape Subunit Device.

    Camera works fine with all Adobe capture programs.

    Expression works fine with another Samsung DV camera but not with the better HDV Canon HV20. Tested on both Windows XP sp3 and AlienWare Vista 32-bit.

    Anyone have an answer?

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  • 2009年7月30日 下午 01:31RuiMarinho 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    I have the same problem with encoder v3

    How can i get support for this, the message boards is my best option? should i email expression team?
  • 2009年8月3日 下午 02:18RuiMarinho 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Still no response from microsoft staff??

    i m payying customer of microsoft sotware, where should i get my support from?

    i need to be able to capture from my hd camera in hd mode, not in dv mode... please give me some feedback.
  • 2009年8月4日 下午 07:41Sam Wookey [MSFT] 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Unfortunately EE does not support HDV cameras in HDV mode right now. We are currently investigating this feature for the next release.
  • 2009年8月5日 下午 05:04RuiMarinho 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    i must say that i m very disapointed with this.. so why do i want smooth streaming vc1 suppor h264 and so on if i can't  capture from my camera? that was the first feature i would love is been able to use my camera with encoder.
  • 2009年10月29日 下午 07:57Crypto69 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     提議的解答
    I had a similar problem with my HV20/Windows 7 and any capture program I tried with it.  Here's how to fix it.  Its a setting on the HV20 that needs to be changed and not in Windows or the software:

    1. Go to Menu in HV20
    2. Go down 2 items to the "Play/Out Setup2" item
    3. Select DV Output
    4. Select DV Locked

    This did it for me.  I no longer got the "Device is in use by another..." message and controls in software worked fine.

    Hope that helps...
    • 已提議為解答Crypto69 2009年10月29日 下午 07:58
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