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已答复anyone have a phone number for MS licensing?

  • 2009年7月1日 18:58tomoc 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    I'd been using a beta copy of the latest release...when it expired, and I installed the release copy from the MS web site, the new copy would not accept my license key.

    anyone know a number where I can call or an email address that can help me without paying the $99 for support?

    thanks

    tom
     

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  • 2009年7月1日 22:23photoguy 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    I have had basically the same question out to this forum for days. Does this forum have a moderator? Hello!
     
  • 2009年7月3日 18:21Anita OakleyMSFT, 版主用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
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    Hi -

    Email xmforum at microsoft.com. Include a description of the problem, and your contact info. One of the support guys will create a no-charge case for you.

    Regards,
    Anita Oakley

     
  • 2009年7月3日 18:23Anita OakleyMSFT, 版主用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    By the way - I am the main moderator on this form, but have just had a liver transplant and can only help out as my health permits. I'll be back full-time as soon as I'm well.

    Regards,
    Anita Oakley
     
  • 2009年7月5日 21:41photoguy 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    Wow... thanks for the help, and I hope you get well soon!

    Sincerely,

    Chip
     
  • 2009年7月6日 17:32tomoc 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    Hi Anitia-
     
    Don't even THINK about our problems until you are back on your feet.  MS is a big company and there are many others who will be able to help us. I posted here hoping it wouldn't disturb you... sorry to do that.

    You get well !!!

    cheers,

    tom