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RespondidoEPS and AI Imports

  • segunda-feira, 20 de outubro de 2008 11:47MarkGUK Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Since installing SP1, we are now able to import EPS and AI into Expression Media 2 and they are viewable as thumbnails although the AI files won't show a content thumbnail just an ap thumbnail.  However, we are unable to view them when they are clicked on.  We get the following message for EPS's

    EPS  Cannot find media importer  [-8961]  

    Can anyone shed any light on this?

    Thanks

    Mark 

Respostas

  • terça-feira, 21 de outubro de 2008 19:15Anita OakleyMSFT, ModeratoreMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     Respondido
    Hi Mark,

    I got together with a dev and program manager this morning, and on PC it just doesn't work. I'll file a bug on it, but the dev team is aware illustration file support is lacking, especially on the Windows side, and true support for AI files is on the list for future versions. On the Mac, we can render AI files only if PDF compatibility is set to On. If not, they fail on the Mac as well.

    Regards,
    Anita Oakley

Todas as Respostas

  • segunda-feira, 20 de outubro de 2008 18:24Anita OakleyMSFT, ModeratoreMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     

    Hi Mark,

    I can repro, though I get a different error that says "Resource not found." I'm on Windows. Are you on Mac?

    So far, I've talked to my co-lead here at Microsoft, and one of our testers. He's looking into it, and I'll get back to you as soon as I can.

    Regards,
    Anita Oakley
    Microsoft Expression Media Support

  • segunda-feira, 20 de outubro de 2008 18:44Anita OakleyMSFT, ModeratoreMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Hi again Mark,

    Somewhere in the dim reaches of my mind, I think I remember that AI files have to be saved with a preview thumbnail, and that there isn't any true rendering for them, at least on Windows. I'm going to be going into the dev team's office this afternoon, so will discuss with them and get back to you for sure.

    Regards,
    Anita Oakley
  • terça-feira, 21 de outubro de 2008 8:08MarkGUK Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Anita

    Yes, we're using PC's too.
     
    Thanks Anita, much appreciated.

    Mark
  • terça-feira, 21 de outubro de 2008 19:15Anita OakleyMSFT, ModeratoreMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     Respondido
    Hi Mark,

    I got together with a dev and program manager this morning, and on PC it just doesn't work. I'll file a bug on it, but the dev team is aware illustration file support is lacking, especially on the Windows side, and true support for AI files is on the list for future versions. On the Mac, we can render AI files only if PDF compatibility is set to On. If not, they fail on the Mac as well.

    Regards,
    Anita Oakley
  • quarta-feira, 22 de outubro de 2008 7:36MarkGUK Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Hi Anita

    Ok, fair enough. What a shame. But many thanks for all your efforts.

    Regards

    Mark
  • sexta-feira, 26 de junho de 2009 17:45jay chow2 Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    I have been using Expression Media on Mac years before Microsoft bought iView Media from the British company. I just also updated the Win ver with SP2. Since MS ported it over to Windows and tied it to the "Expression" Brand, nothing has improved on both Win and Mac side. I hate to be a MS basher, but nothing further from the truth.

    When can't innovate, bought them and sink the product into the w.c!

    Can't support ai, eps, pdf! What a joke and what a shame!
    --

    Just did a test on all versions of eps.

    No support for ai cs3 nor pdf saved as from it.

    Support for all versions of eps ONLY if they were saved from a PC. I got tons of eps stock art that were created on Mac. My Mac ivcs have no problem. Am I going to open all these eps on PC and resave so EM SP2 can read them? What do you think?
    • Editadojay chow2 sexta-feira, 26 de junho de 2009 18:00
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