Error Installing Expression Studio 2
I purchased Expression Studio 2 for my Daughter, to help her in her Design and IT studies. However we get the following error message when trying to load the the Disk with Studio2 on. We have loaded the first disk with Visual Studio.
The message we get is as follows
MsiFeatureRequestedState=Local while featureRequestedStateRet=Absent
Can anyone help in plain simple english if possible - END OF LOG AS BELOW
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: OCR_1033
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: OCR_1033; Installed: Absent; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: OCR_1033
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: ProofingTools_3082
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: ProofingTools_3082; Installed: Absent; Request: Local;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: ProofingTools_3082
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: OCR_3082
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: OCR_3082; Installed: Absent; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: OCR_3082
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: ProofingTools_1036
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: ProofingTools_1036; Installed: Absent; Request: Local;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: ProofingTools_1036
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: OCR_1036
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: OCR_1036; Installed: Absent; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: OCR_1036
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: WAC_HelpFiles_XWEB
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: WAC_HelpFiles_XWEB; Installed: Absent; Request: Local;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: WAC_HelpFiles_XWEB
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: InternationalSupportFiles
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: InternationalSupportFiles; Installed: Absent; Request: Local;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: InternationalSupportFiles
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: TCWorks7Files
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: TCWorks7Files; Installed: Absent; Request: Local;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: TCWorks7Files
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: TranslationCore
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: TranslationCore; Installed: Absent; Request: Local;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: TranslationCore
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: TOOLSFiles
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: TOOLSFiles; Installed: Local; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: TOOLSFiles
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: SetLanguageFiles
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: SetLanguageFiles; Installed: Local; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: SetLanguageFiles
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: GraphicsFiltersJPEGFiles
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: GraphicsFiltersJPEGFiles; Installed: Local; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: GraphicsFiltersJPEGFiles
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: MSTagPluginPlacesFiles
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: MSTagPluginPlacesFiles; Installed: Local; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: MSTagPluginPlacesFiles
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: SpellingAndGrammarFiles_1033
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: SpellingAndGrammarFiles_1033; Installed: Local; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: SpellingAndGrammarFiles_1033
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: SpellingAndGrammarFiles_3082
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: SpellingAndGrammarFiles_3082; Installed: Local; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: SpellingAndGrammarFiles_3082
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: SpellingAndGrammarFiles_1036
11:01:52 08 February 2009: Info: DetermineFeatureState: Feature: SpellingAndGrammarFiles_1036; Installed: Local; Request: None;
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: SpellingAndGrammarFiles_1036
11:01:52 08 February 2009: Info: DetermineFeatureState_Begin: Feature: RosebudMSIFiles
11:01:52 08 February 2009: Error: DetermineFeatureState_Fail: Feature RosebudMSIFiles (failed): Internal error. Conflicting product states detected. MsiFeatureRequestState=Local while featureRequestStateRet=Absent. Stack: at XSetup.FeaturePropertyCollection.get_CurrentFeatureRequestState() at XSetup.Feature.DetermineState(Boolean resetInitialStateAtStartup)
11:01:52 08 February 2009: Info: DetermineFeatureState_End: Feature: RosebudMSIFiles
11:01:52 08 February 2009: Info: Expecting to find local release notes at 'http://go.microsoft.com/fwlink/?LinkId=3D114828'.
Respostas
- Hi Van.. Unfortunatley I had no answer from the Expression help team, so I have had to format my hard drive and totally reinstall my operating system XP and start again. Once I had installed XP and all updates the first program I installed was Studio 2 and the whole expression suite. I then reinstalled all my other programs. Not the best solution, but everything now works perfectly.
- Marcado como RespostaAdytay quarta-feira, 10 de junho de 2009 8:07
Todas as Respostas
- Hello Adytay,
What OS are you running?
Could you try and run setup.exe from the command prompt (as an admisistrator if on Vista)
>setup.exe -l*V so that the log that you send us would be the verbose log.
Let setup complete. From the command prompt:
type cd %temp%
Press enter
dir xsetup_*.log
press enter
Copy the contents of the latest file you find by following the above steps.
Thanks,
Anupama Tuli Hello Anupama
Thanks for the response. I am using XP Home Edition, Version 2002 with Service Pack 3. My PC has a Intel Core2 Quad, Q6600 @ 2.4GHz with 2GB of Ram
As suggested I ran the following from the Command Prompt j:setup.exe -l*V, This starts the installation of Expression Studio 2. However it stops after a few seconds with the following screen
Installation failed - MsiFeatureRequestedState=Local while featureRequestedStateRet=AbsentI then typed From the command prompt: %temp% - which opened a temp file window. Within this file where a number of Xsetup_* folders unfortunatley none of which contained any files. There are a number of Text Files in the main temp directory, one for each attempted installation, but these are to big to copy & paste into this responce window.
I would really appreciate your assistance further.- Hello Adytay,
You could send us the log at exfordis@microsoft.com
Thanks,
-Anupama Tuli
Microsoft Expression Blend - Thank you for the log. We have forwarded it to our setup development team. We will get back to you regarding this issue.
Anupama Tuli
Microsoft Corp.
Microsoft Expression I have the same problem, were they able to solve it?
- Hi Van.. Unfortunatley I had no answer from the Expression help team, so I have had to format my hard drive and totally reinstall my operating system XP and start again. Once I had installed XP and all updates the first program I installed was Studio 2 and the whole expression suite. I then reinstalled all my other programs. Not the best solution, but everything now works perfectly.
- Marcado como RespostaAdytay quarta-feira, 10 de junho de 2009 8:07
- Bummer, thankx alot for responding. I think I will stick with frontpage for now.
Van Deangelo, and anyone else (including Microsoft staff!):
I would do the same, stick to Frontpage - except that I don't have Frontpage on my PC anymore.
Do you, or does anyone, know of any place to get good old Frontpage? -- I could do with just a trial version, I only need it to readjust some HTML files I created with it back when Internet Explorer 6.0 was the latest IE version.
Since Microsoft switched to Internet Explorer 7.0 and above, the DHTML in my Frontpage-created files doesn't work at all -- therefore one of my web sites is since then invisible to the IE browser.
It seems one can't download Frontpage anymore from Microsoft.com
Thank you in advance for any help
Kindest regardsDo you, or does anyone, know of any place to get good old Frontpage? -- I could do with just a trial version, I only need it to readjust some HTML files I created with it back when Internet Explorer 6.0 was the latest IE version.
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