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Risposta suggeritaDevice may be in use by another program

  • martedì 9 giugno 2009 7.22VidiPlanet Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     

    New install of Encoder 2 SP2. Attempting live encoding.

    ERROR with Canon HV20 over firewire (one of the most popular HDV cameras):
    Cannot create device. The device may be in use by another program.

    Input shows up as Microsoft AV/C Tape Subunit Device.

    Camera works fine with all Adobe capture programs.

    Expression works fine with another Samsung DV camera but not with the better HDV Canon HV20. Tested on both Windows XP sp3 and AlienWare Vista 32-bit.

    Anyone have an answer?

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  • giovedì 30 luglio 2009 13.31RuiMarinho Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    I have the same problem with encoder v3

    How can i get support for this, the message boards is my best option? should i email expression team?
  • lunedì 3 agosto 2009 14.18RuiMarinho Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Still no response from microsoft staff??

    i m payying customer of microsoft sotware, where should i get my support from?

    i need to be able to capture from my hd camera in hd mode, not in dv mode... please give me some feedback.
  • martedì 4 agosto 2009 19.41Sam Wookey [MSFT] Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Unfortunately EE does not support HDV cameras in HDV mode right now. We are currently investigating this feature for the next release.
  • mercoledì 5 agosto 2009 17.04RuiMarinho Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    i must say that i m very disapointed with this.. so why do i want smooth streaming vc1 suppor h264 and so on if i can't  capture from my camera? that was the first feature i would love is been able to use my camera with encoder.
  • giovedì 29 ottobre 2009 19.57Crypto69 Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     Risposta suggerita
    I had a similar problem with my HV20/Windows 7 and any capture program I tried with it.  Here's how to fix it.  Its a setting on the HV20 that needs to be changed and not in Windows or the software:

    1. Go to Menu in HV20
    2. Go down 2 items to the "Play/Out Setup2" item
    3. Select DV Output
    4. Select DV Locked

    This did it for me.  I no longer got the "Device is in use by another..." message and controls in software worked fine.

    Hope that helps...
    • Proposto come rispostaCrypto69 giovedì 29 ottobre 2009 19.58
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