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Preguntaexpression encoder sdk - mp4 format problem

  • martes, 23 de junio de 2009 16:06itsenes Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    I'm trying to encode mp4 files using the sdk but an InvalidMediaFormatException is thrown (Message: Apple QuickTime is not installed), apple quicktime is installed and when using the application i manage to encode the files successfully - Uninstalled quicktime and reinstalled it but the problem persists - any ideas? thank you

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  • martes, 23 de junio de 2009 19:52Dean RoweMSFTMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    Are you running your application as the current user or as System running as a service perhaps?
    Regards
    Dean.

  • miércoles, 24 de junio de 2009 11:08itsenes Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    well i tried both, i started working on a windows service and then switched to plain old console app. I forgot to mention that i'm working on a 64bit vista machine and installed expression blend 3.0 beta a few days ago. i'll uninstall and reinstall everything (expression apps and quicktime that is :) and try again. when running as a console app i assume that it is using the same identity the expression app is using (interactive user) but is a very interesting point for when it will be running as a service if it works.

    i'll try uninstalling and reinstalling everything and post the results here, thank you.
  • miércoles, 24 de junio de 2009 12:21itsenes Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    ok, uninstalling and reinstalling the apps didn't help. BUT it is definitely a problem with my machine (the configuration perhaps - vista64bit and quicktime !?) because i just tested the console test app on a different machine (32bit windows 2008 server) and WORKED just fine.

    bets regards,
    giannis
  • miércoles, 24 de junio de 2009 20:42Dean RoweMSFTMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    So for some reason QuickTime is not being detected on your 64-bit machine. This definitely should work as a whole bunch of us here work with 64-bit machines. Can you run the 32-bit version of Regedit on your 64-bit box to check something. You can do this by running

    c:\Windows\SysWOW64\regedit.exe

    Then navigate to HKEY_LOCAL_MACHINE\Apple Computer, Inc.\QuickTime and see if that is there with appropriate values?

    Regards
    Dean.

  • jueves, 25 de junio de 2009 8:26itsenes Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    i did find the entries in the registry but i'm not sure what the appropriate values are, could you please elaborate.
    btw i ported the app back to windows service and works really good - i really really like the expression encoder api.

    best regards,

    giannis
  • lunes, 29 de junio de 2009 7:14Dean RoweMSFTMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Thanks for the comments. I'm not sure what else to suggest as it looks like you've tried uninstalling and reinstalling QuickTime. I assume you're installing the latest version? We've certainly used QuickTime and Encoder on 64-bit machines, so it should work.
    Regards
    Dean.