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General DiscussionProduct Keys and Mac OS 10/6/1

  • Tuesday, October 27, 2009 4:14 PMJohnny Mammoth Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Just upgraded to Mac 10.6.1 and now product keys no longer function for EM2.

    Entered both cut and paste and manually, still no go - any thoughts?
     

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  • Friday, October 30, 2009 6:20 PMAnita OakleyMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi Johnny,

    Are you sure you are using the key for Expression Media 2, rather than the one for V1?

    You are welcome to send us proof of purchase at xmforum at microsoft.com, and we can replace your key(s).

    Regards,
    Anita Oakley