I'd been using a beta copy of the latest release...when it expired, and I installed the release copy from the MS web site, the new copy would not accept my license key. <div><br/></div> <div>anyone know a number where I can call or an email address that can help me without paying the $99 for support?</div> <div><br/></div> <div>thanks</div> <div><br/></div> <div>tom</div>© 2009 Microsoft Corporation. All rights reserved.Mon, 06 Jul 2009 17:32:39 Z35a9106f-ba62-4eb7-b1af-69bed61ad9ddhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#35a9106f-ba62-4eb7-b1af-69bed61ad9ddhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#35a9106f-ba62-4eb7-b1af-69bed61ad9ddtomochttp://social.expression.microsoft.com/Profile/en-US/?user=tomocI'd been using a beta copy of the latest release...when it expired, and I installed the release copy from the MS web site, the new copy would not accept my license key. <div><br/></div> <div>anyone know a number where I can call or an email address that can help me without paying the $99 for support?</div> <div><br/></div> <div>thanks</div> <div><br/></div> <div>tom</div>Wed, 01 Jul 2009 18:58:16 Z2009-07-01T18:58:16Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#a71a5f9a-321e-463f-b944-fbf81d3b1193http://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#a71a5f9a-321e-463f-b944-fbf81d3b1193photoguyhttp://social.expression.microsoft.com/Profile/en-US/?user=photoguyI have had basically the same question out to this forum for days. Does this forum have a moderator? Hello!Wed, 01 Jul 2009 22:23:04 Z2009-07-01T22:23:04Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#693bee94-9835-45ed-99e3-8febafbbfd7ehttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#693bee94-9835-45ed-99e3-8febafbbfd7eAnita Oakleyhttp://social.expression.microsoft.com/Profile/en-US/?user=Anita%20Oakley<p>Hi - <br/><br/>Email xmforum at microsoft.com. Include a description of the problem, and your contact info. One of the support guys will create a no-charge case for you.<br/><br/>Regards,<br/>Anita Oakley</p>Fri, 03 Jul 2009 18:21:21 Z2009-07-03T18:21:21Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#b8612b2a-fca2-4c6f-9bd0-b5797dc32486http://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#b8612b2a-fca2-4c6f-9bd0-b5797dc32486Anita Oakleyhttp://social.expression.microsoft.com/Profile/en-US/?user=Anita%20OakleyBy the way - I am the main moderator on this form, but have just had a liver transplant and can only help out as my health permits. I'll be back full-time as soon as I'm well.<br/><br/>Regards,<br/>Anita OakleyFri, 03 Jul 2009 18:23:00 Z2009-07-03T18:23:00Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#10e654c3-7f04-420c-afce-702746ea38d8http://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#10e654c3-7f04-420c-afce-702746ea38d8photoguyhttp://social.expression.microsoft.com/Profile/en-US/?user=photoguyWow... thanks for the help, and I hope you get well soon! <div><br/></div> <div>Sincerely,</div> <div><br/></div> <div>Chip</div>Sun, 05 Jul 2009 21:41:26 Z2009-07-05T21:41:26Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#c4a5dd34-01e4-45e6-ae04-51f02030ab6dhttp://social.expression.microsoft.com/Forums/en-US/media/thread/35a9106f-ba62-4eb7-b1af-69bed61ad9dd#c4a5dd34-01e4-45e6-ae04-51f02030ab6dtomochttp://social.expression.microsoft.com/Profile/en-US/?user=tomocHi Anitia- <div> </div> <div>Don't even THINK about our problems until you are back on your feet.  MS is a big company and there are many others who will be able to help us. I posted here hoping it wouldn't disturb you... sorry to do that.</div> <div><br/></div> <div>You get well !!!</div> <div><br/></div> <div>cheers,</div> <div><br/></div> <div>tom</div>Mon, 06 Jul 2009 17:32:39 Z2009-07-06T17:32:39Z