Hi folks,<br/> <br/> I'm on an iMac with OS 10.5.7. suddenly Expression Media won't open. The icon twitches once then nothing. Tried opening from the dock and the menu. Alos tried opening a catalog. Nothing. The info panel says &quot;Last opened&quot; at the time I've made unsuccessful attempts.<br/> <br/> What to do?<br/> <br/> Thanks, Michael© 2009 Microsoft Corporation. All rights reserved.Wed, 08 Jul 2009 21:19:22 Z20e93883-22c3-4b7a-bed9-d88d56337c38http://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#20e93883-22c3-4b7a-bed9-d88d56337c38http://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#20e93883-22c3-4b7a-bed9-d88d56337c38Yellow_Cathttp://social.expression.microsoft.com/Profile/en-US/?user=Yellow_CatHi folks,<br/> <br/> I'm on an iMac with OS 10.5.7. suddenly Expression Media won't open. The icon twitches once then nothing. Tried opening from the dock and the menu. Alos tried opening a catalog. Nothing. The info panel says &quot;Last opened&quot; at the time I've made unsuccessful attempts.<br/> <br/> What to do?<br/> <br/> Thanks, MichaelThu, 25 Jun 2009 15:05:11 Z2009-06-25T15:05:11Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#47823536-4663-4aff-b848-3e238b788c71http://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#47823536-4663-4aff-b848-3e238b788c71Anita Oakleyhttp://social.expression.microsoft.com/Profile/en-US/?user=Anita%20OakleyHave you rebooted your machine? Possibly Media is running hidden. I've not seen that on the Mac before, but hidden processes frequently prevent any new starts from being visible. A reboot might let you start all over.<br/><br/>Regards,<br/>Anita OakleyThu, 25 Jun 2009 22:57:55 Z2009-06-25T22:59:10Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#1fdd58e2-9032-433a-9a1a-7ba37443ae7ahttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#1fdd58e2-9032-433a-9a1a-7ba37443ae7aYellow_Cathttp://social.expression.microsoft.com/Profile/en-US/?user=Yellow_CatEM2 still doesn't repond. Worthless. We're not used to this sort ofstuff in the MAC world. I can't believe Microsoft doesn't have free support. This is the last money I ever spend with them.Tue, 30 Jun 2009 22:34:18 Z2009-06-30T22:34:18Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#d293a57b-93f8-4f35-b044-aa61c963334chttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#d293a57b-93f8-4f35-b044-aa61c963334cAnita Oakleyhttp://social.expression.microsoft.com/Profile/en-US/?user=Anita%20OakleyEmail xmforum at microsoft.com, and one of the guys will open a free case for you.<br/><br/>Regards,<br/>Anita OakleyFri, 03 Jul 2009 18:43:21 Z2009-07-03T18:43:21Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#45f165c8-9ef9-43ba-98b4-2d8ae585571ehttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#45f165c8-9ef9-43ba-98b4-2d8ae585571eYellow_Cathttp://social.expression.microsoft.com/Profile/en-US/?user=Yellow_CatThanks. I'll give it a try.<br/> <br/> <br/> I've re-booted, I've trashed preferences. I've re-installed the app. Nothing has worked so far.<br/> <br/> It opens a copy of times then it decides not to. Rather frustrating. <br/> <br/> I have no trouble with my Abobe, Apple and other programs. Microsoft office won't hold custom icons and a lot of other buggy behavior. Med Ex just doesn't work at all. <br/> <br/> Very sad.Tue, 07 Jul 2009 17:26:52 Z2009-07-07T17:26:52Zhttp://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#18fe2e11-5b94-4315-b91c-3a8cabdc6bd9http://social.expression.microsoft.com/Forums/en-US/media/thread/20e93883-22c3-4b7a-bed9-d88d56337c38#18fe2e11-5b94-4315-b91c-3a8cabdc6bd9Preston Bhttp://social.expression.microsoft.com/Profile/en-US/?user=Preston%20BDid you e-mail the MS support folks as Anita offered? Address is: xforum_at_microsoft.com. Just replace <em>_at_ </em>with @ and shoot them a note. Be sure to explain in detail what's going on, along with the text of any error messages. Be sure to include your contact info.<br/><br/>They were most helpful when I had an issue.<br/><br/>-Preston<hr class="sig">Columbia, CA. USA http://www.gildedmoon.comWed, 08 Jul 2009 21:19:22 Z2009-07-08T21:19:22Z