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QuestionVideo play fails on Safari 4

  • Wednesday, June 17, 2009 10:07 AMJordi Llompart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    On this url (http://oficina.jmbusquets.com/pruebas/Pages/Principal.aspx) I've got a project for a new web site for our company, I want to use silverlight technologies, but on the start page of my new web site there are a video, this video runs OK in explorer 8, and firefox, but in Safari 4 browser I can only hear the sound, and  there are not images available. I make this video with Microsoft Expression Encoder 2.

    Why? Is safari 4 not compatible with encoder 2 videos? Everybody who connects to my new website using Mac Os can not view videos correctly?
    Are on Microsoft expression Encoder 2 some configuration for produce compatible videos?

    Thank you very much.

All Replies

  • Saturday, June 20, 2009 5:08 AMDean RoweMSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Not sure but I'll check with someone on our test team to see what versions of Safari they've been testing the output with on a Mac.
    Regards
    Dean.
  • Monday, June 22, 2009 10:19 AMJordi Llompart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Ok, thank you for your Replie.

    The problem is that Apple Safari 4 browser does not support the parameter windowless = True on Microsoft Silverligh 2 applications.

    All people who navigates from a Mac to my website they do not watch correctly the site and I don't know if I can use Silverlight.


    Thank You.
  • Monday, June 29, 2009 7:18 AMDean RoweMSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thanks for the report. Just wanted to let you know that we are testing Safari 4 with the next version of Encoder.
    Regards
    Dean.
  • Wednesday, July 08, 2009 2:56 PMOmar Stewey Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    What settings are you using to encode the video now?
  • Wednesday, July 08, 2009 6:03 PMDean RoweMSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Probably the biggest difference is that we're testing with Silverlight 3.
    Regards
    Dean
  • Wednesday, July 08, 2009 6:17 PMJordi Llompart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Ok, my project is under Silverlight 2 (because I want to publish it on a public web server) and in all my tests ,when the parameter windowless is False, then Safari 4 reproduces without any problem the video.

    On the video compression system I only can say that I am not a video editing expert, but the output generates a WMV file. If you want to know some parameter more, you shoud tell me from where can I collect it.

    Thank you!!!