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AnswerMicrosoft Expression Studio 2 - Installation Failed (Unkown Product)

  • Tuesday, June 30, 2009 12:54 AMshayska Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am running into the following error when installing Expression Studio2


    An issue occurred while installing selected Microsoft Expression Studio 2 components

    Unknown product:
    90120000-0045-0000-0000-000000FF1CEP


    Knowns:

    o I previosly had the trial version installed
    o Tried to uninstall the trial version from control panel ... no luck.
    o Manually tried deleting the program from the registry and according files within c:\...program files
    o Tried to install the application again and still receive the above error.
    o Tried running the msi from that guid above in the error message within C:\msocache\allusers\<guid> ... no luck.

    Attached below is the installation log.

    Thanks!

    --

    6:28:19 PM Monday, June 29, 2009: -------------------------------------------------------------------------------------------------
    6:28:19 PM Monday, June 29, 2009: Info: Begin Setup session
    6:28:19 PM Monday, June 29, 2009: Info: Setup Version: 2.0.133.0
    6:28:29 PM Monday, June 29, 2009: Info: Loaded manifest ExpressionStudioManifest.
    6:28:29 PM Monday, June 29, 2009: Info: Loaded manifest SuiteCommonManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest WebManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest XWebWWManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest OfficeMUIManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest OfficeMUISetManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest ProofingManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest Proof_EnManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest Proof_EsManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest Proof_FrManifest.
    6:28:30 PM Monday, June 29, 2009: Info: Loaded manifest RosebudMUIManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Loaded manifest XWebMUIManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Loaded manifest BlendManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Loaded manifest DesignManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Loaded manifest MediaManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Loaded manifest EncoderManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest ExpressionStudioManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest BlendManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest SuiteCommonManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest MediaManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest SuiteCommonManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest DesignManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest SuiteCommonManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest EncoderManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest SuiteCommonManifest.
    6:28:31 PM Monday, June 29, 2009: Info: Merged manifest SuiteCommonManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest WebManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest XWebWWManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest SuiteCommonManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest OfficeMUIManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest OfficeMUISetManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest ProofingManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest Proof_EnManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest Proof_EsManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest Proof_FrManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest RosebudMUIManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Merged manifest XWebMUIManifest.
    6:28:32 PM Monday, June 29, 2009: Info: Product Name: Microsoft Expression Studio 2
    6:28:32 PM Monday, June 29, 2009: Info: Product Version: 2.0.133.0
    6:28:37 PM Monday, June 29, 2009: Info: Detect: Operating system installation (detected)
    6:28:37 PM Monday, June 29, 2009: Info: Detect: Windows Installer setup (detected)
    6:28:38 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Office Proof (Spanish) 2007
    MSI (c) (F0:D4) [18:28:38:616]: Final Patch Application Order:
    MSI (c) (F0:D4) [18:28:38:616]: {187308AB-5FA7-4F14-9AB9-D290383A10D9} -
    MSI (c) (F0:D4) [18:28:38:616]: Other Patches:
    MSI (c) (F0:D4) [18:28:38:616]: Superseded: {F7A31780-33C4-4E39-951A-5EC9B91D7BF1} -
    DEBUG: Error 2749:  Transform 90001F0C0A000012.0.6213.1000 invalid for package C:\WINDOWS\Installer\a8da.msi. Expected product version == 12.0.6213.1000, found product version 12.0.6425.1000.
    1: 2749 2: 90001F0C0A000012.0.6213.1000 3: C:\WINDOWS\Installer\a8da.msi 4: 12.0.6213.1000 5: 12.0.6425.1000
    === Logging started: 6/29/2009  18:28:38 ===
    MSI (c) (F0:D4) [18:28:38:709]: Final Patch Application Order:
    MSI (c) (F0:D4) [18:28:38:709]: {187308AB-5FA7-4F14-9AB9-D290383A10D9} -
    MSI (c) (F0:D4) [18:28:38:709]: Other Patches:
    MSI (c) (F0:D4) [18:28:38:709]: Superseded: {F7A31780-33C4-4E39-951A-5EC9B91D7BF1} -
    DEBUG: Error 2749:  Transform 90001F0C0A000012.0.6213.1000 invalid for package C:\WINDOWS\Installer\a8da.msi. Expected product version == 12.0.6213.1000, found product version 12.0.6425.1000.
    1: 2749 2: 90001F0C0A000012.0.6213.1000 3: C:\WINDOWS\Installer\a8da.msi 4: 12.0.6213.1000 5: 12.0.6425.1000
    === Logging started: 6/29/2009  18:28:38 ===
    Action 18:28:38: CostInitialize. Calculando el espacio necesario
    Action start 18:28:38: CostInitialize.
    Action ended 18:28:38: CostInitialize. Return value 1.
    Action 18:28:38: FileCost. Calculando el espacio necesario
    Action start 18:28:38: FileCost.
    Action ended 18:28:38: FileCost. Return value 1.
    Action 18:28:38: CostFinalize. Calculando el espacio necesario
    Action start 18:28:38: CostFinalize.
    Action ended 18:28:38: CostFinalize. Return value 1.
    Action 18:28:38: InstallValidate. Validando la instalación
    Action start 18:28:38: InstallValidate.
    Action ended 18:28:39: InstallValidate. Return value 1.
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: Gimme_OnDemandData
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: Gimme_OnDemandData;  Installed: Local;  Request: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: Gimme_OnDemandData
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupXmlFiles
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupXmlFiles;  Installed: Local;  Request: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupXmlFiles
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupControllerFiles
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupControllerFiles;  Installed: Local;  Request: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupControllerFiles
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MsoInstalledPackagesScopedIntl_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MsoInstalledPackagesScopedIntl_3082;  Installed: Local;  Request: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MsoInstalledPackagesScopedIntl_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: FindAllWordFormsFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: FindAllWordFormsFiles_3082;  Installed: Local;  Request: Local;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: FindAllWordFormsFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: HyphenationFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: HyphenationFiles_3082;  Installed: Local;  Request: Local;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: HyphenationFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SpellingAndGrammarFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SpellingAndGrammarFiles_3082;  Installed: Local;  Request: Local;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SpellingAndGrammarFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: OCR_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: OCR_3082;  Installed: Local;  Request: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: OCR_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: ThesaurusFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: ThesaurusFiles_3082;  Installed: Local;  Request: Local;
    6:28:39 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: ThesaurusFiles_3082
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Proof;  Installed: Default;
    6:28:39 PM Monday, June 29, 2009: Info: Windows Installer reported the following source locations for the Proof(90120000-001f-0c0a-0000-0000000ff1ce) package.
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Microsoft Office Proof (Spanish) 2007;  Installed: Default;
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_End:   Product: Microsoft Office Proof (Spanish) 2007
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Expression Encoder 2
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Encoder_en;  Installed: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Microsoft Expression Encoder 2;  Installed: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_End:   Product: Microsoft Expression Encoder 2
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Expression Media 2
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Media_en;  Installed: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Microsoft Expression Media 2;  Installed: Unknown;
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_End:   Product: Microsoft Expression Media 2
    6:28:39 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Office Shared MUI (English) 2007
    MSI (c) (F0:3C) [18:28:39:960]: Final Patch Application Order:
    MSI (c) (F0:3C) [18:28:39:960]: {DE5A002D-8122-4278-A7EE-3121E7EA254E} -
    MSI (c) (F0:3C) [18:28:39:960]: {AB365889-0395-4FAD-B702-CA5985D53D42} -
    MSI (c) (F0:3C) [18:28:39:960]: {CD11C6A2-FFC6-4271-8EAB-79C3582F505C} -
    MSI (c) (F0:3C) [18:28:39:960]: Other Patches:
    MSI (c) (F0:3C) [18:28:39:960]: Superseded: {F21BF703-548C-47B2-B92A-6876E9566C42} -
    MSI (c) (F0:3C) [18:28:39:960]: Superseded: {C8C72583-C907-4D20-8973-C3858D96BD9E} -
    MSI (c) (F0:3C) [18:28:39:960]: Superseded: {FAD8A83E-9BAC-4179-9268-A35948034D85} -
    DEBUG: Error 2746:  Transform 90002A0409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9000100409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0010-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9000100409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0010-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001160409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90002A0409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2749:  Transform 90006E0409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product version == 12.0.6215.1000, found product version 12.0.6425.1000.
    1: 2749 2: 90006E0409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: 12.0.6215.1000 5: 12.0.6425.1000
    DEBUG: Error 2746:  Transform 9000100409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0010-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9000100409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0010-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001160409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    === Logging started: 6/29/2009  18:28:40 ===
    MSI (c) (F0:3C) [18:28:40:069]: Final Patch Application Order:
    MSI (c) (F0:3C) [18:28:40:069]: {DE5A002D-8122-4278-A7EE-3121E7EA254E} -
    MSI (c) (F0:3C) [18:28:40:069]: {AB365889-0395-4FAD-B702-CA5985D53D42} -
    MSI (c) (F0:3C) [18:28:40:069]: {CD11C6A2-FFC6-4271-8EAB-79C3582F505C} -
    MSI (c) (F0:3C) [18:28:40:069]: Other Patches:
    MSI (c) (F0:3C) [18:28:40:069]: Superseded: {F21BF703-548C-47B2-B92A-6876E9566C42} -
    MSI (c) (F0:3C) [18:28:40:069]: Superseded: {C8C72583-C907-4D20-8973-C3858D96BD9E} -
    MSI (c) (F0:3C) [18:28:40:069]: Superseded: {FAD8A83E-9BAC-4179-9268-A35948034D85} -
    DEBUG: Error 2746:  Transform 90002A0409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9000100409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0010-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9000100409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0010-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001160409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90002A0409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2749:  Transform 90006E0409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product version == 12.0.6215.1000, found product version 12.0.6425.1000.
    1: 2749 2: 90006E0409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: 12.0.6215.1000 5: 12.0.6425.1000
    DEBUG: Error 2746:  Transform 9000100409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0010-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9000100409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0010-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001160409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ad.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-006E-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ad.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-006E-0409-0000-0000000FF1CE}
    === Logging started: 6/29/2009  18:28:40 ===
    Action 18:28:40: CostInitialize. Computing space requirements
    Action start 18:28:40: CostInitialize.
    Action ended 18:28:40: CostInitialize. Return value 1.
    Action 18:28:40: FileCost. Computing space requirements
    Action start 18:28:40: FileCost.
    Action ended 18:28:40: FileCost. Return value 1.
    Action 18:28:40: CostFinalize. Computing space requirements
    Action start 18:28:40: CostFinalize.
    Action ended 18:28:40: CostFinalize. Return value 1.
    Action 18:28:40: InstallValidate. Validating install
    Action start 18:28:40: InstallValidate.
    Action ended 18:28:40: InstallValidate. Return value 1.
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: AlwaysInstalledIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: AlwaysInstalledIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: AlwaysInstalledIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MsoInstalledPackagesScopedIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MsoInstalledPackagesScopedIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MsoInstalledPackagesScopedIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: AceFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: AceFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: AceFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: OSetupControllerIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: OSetupControllerIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: OSetupControllerIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupControllerFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupControllerFiles;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupControllerFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: ClviewFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: ClviewFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: ClviewFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupXmlFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupXmlFiles;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupXmlFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MSSOAP3Intl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MSSOAP3Intl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MSSOAP3Intl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: Gimme_OnDemandData
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: Gimme_OnDemandData;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: Gimme_OnDemandData
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: ProductNonBootFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: ProductNonBootFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: ProductNonBootFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: ProductFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: ProductFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: ProductFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: AceReplIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: AceReplIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: AceReplIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: CAGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: CAGFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: CAGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: CAGCat10Intl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: CAGCat10Intl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: CAGCat10Intl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: CAGOffice10Intl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: CAGOffice10Intl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: CAGOffice10Intl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphicsFiltersCGMFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphicsFiltersCGMFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphicsFiltersCGMFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphicsFiltersEPSFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphicsFiltersEPSFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphicsFiltersEPSFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphicsFiltersGIFFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphicsFiltersGIFFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphicsFiltersGIFFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphicsFiltersJPEGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphicsFiltersJPEGFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphicsFiltersJPEGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphicsFiltersPICTFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphicsFiltersPICTFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphicsFiltersPICTFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphicsFiltersPNGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphicsFiltersPNGFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphicsFiltersPNGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphicsFiltersWPGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphicsFiltersWPGFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphicsFiltersWPGFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: TCRecoverFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: TCRecoverFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: TCRecoverFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: TCWP5FilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: TCWP5FilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: TCWP5FilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: TCWP6FilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: TCWP6FilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: TCWP6FilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: OfficeDigitalSFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: OfficeDigitalSFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: OfficeDigitalSFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: VBAFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: VBAFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: VBAFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: VBAHelpFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: VBAHelpFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: VBAHelpFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: TOOLSFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: TOOLSFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: TOOLSFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: EquationEditorFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: EquationEditorFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: EquationEditorFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GRAPHFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GRAPHFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GRAPHFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: GraphHelpFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: GraphHelpFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: GraphHelpFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: HTMLSourceEditingIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: HTMLSourceEditingIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: HTMLSourceEditingIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: WebDebuggingIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: WebDebuggingIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: WebDebuggingIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MsInfoFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MsInfoFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MsInfoFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MSOfficeDocumentImagingIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MSOfficeDocumentImagingIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MSOfficeDocumentImagingIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MSPHELPIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MSPHELPIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MSPHELPIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MetricConverterIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MetricConverterIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MetricConverterIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MSTagPluginDateFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MSTagPluginDateFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MSTagPluginDateFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MSTagPluginNamesFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MSTagPluginNamesFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MSTagPluginNamesFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MSTagPluginPlacesFiles_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MSTagPluginPlacesFiles_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MSTagPluginPlacesFiles_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MSTagPluginStockFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MSTagPluginStockFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MSTagPluginStockFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: OISFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: OISFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: OISFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: LISTFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: LISTFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: LISTFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: WebDiscussFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: WebDiscussFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: WebDiscussFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: QueryFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: QueryFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: QueryFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetLanguageFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetLanguageFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetLanguageFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetLanguageHelpFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetLanguageHelpFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetLanguageHelpFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: WebDriveFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: WebDriveFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: WebDriveFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: VisioPreviewerIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: VisioPreviewerIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: VisioPreviewerIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: XDOCSEditorFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: XDOCSEditorFilesIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: XDOCSEditorFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: OfficeVBAHelpIntlHiddenIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: OfficeVBAHelpIntlHiddenIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: OfficeVBAHelpIntlHiddenIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: WISPHiddenIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: WISPHiddenIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: WISPHiddenIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: OfficeMUI;  Installed: Default;
    6:28:40 PM Monday, June 29, 2009: Info: Windows Installer reported the following source locations for the OfficeMUI(90120000-006e-0409-0000-0000000ff1ce) package.
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Microsoft Office Shared MUI (English) 2007;  Installed: Default;
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_End:   Product: Microsoft Office Shared MUI (English) 2007
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Software Update for Web Folders  (English) 12
    MSI (c) (F0:3C) [18:28:40:663]: Final Patch Application Order:
    MSI (c) (F0:3C) [18:28:40:663]: {DE5A002D-8122-4278-A7EE-3121E7EA254E} -
    MSI (c) (F0:3C) [18:28:40:663]: Other Patches:
    MSI (c) (F0:3C) [18:28:40:663]: Superseded: {FAD8A83E-9BAC-4179-9268-A35948034D85} -
    DEBUG: Error 2746:  Transform 90002A0409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90006E0409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-006E-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90006E0409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-006E-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001160409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90002A0409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90006E0409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-006E-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90006E0409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-006E-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2749:  Transform 9000100409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product version == 12.0.6215.1000, found product version 12.0.6425.1000.
    1: 2749 2: 9000100409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: 12.0.6215.1000 5: 12.0.6425.1000
    DEBUG: Error 2746:  Transform 9001160409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    === Logging started: 6/29/2009  18:28:40 ===
    MSI (c) (F0:3C) [18:28:40:772]: Final Patch Application Order:
    MSI (c) (F0:3C) [18:28:40:772]: {DE5A002D-8122-4278-A7EE-3121E7EA254E} -
    MSI (c) (F0:3C) [18:28:40:772]: Other Patches:
    MSI (c) (F0:3C) [18:28:40:772]: Superseded: {FAD8A83E-9BAC-4179-9268-A35948034D85} -
    DEBUG: Error 2746:  Transform 90002A0409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90006E0409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-006E-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90006E0409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-006E-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001160409100012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.4518.1014 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.4518.1014 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90002A0409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-002A-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90002A0409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-002A-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 90006E0409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-006E-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 90006E0409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-006E-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2749:  Transform 9000100409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product version == 12.0.6215.1000, found product version 12.0.6425.1000.
    1: 2749 2: 9000100409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: 12.0.6215.1000 5: 12.0.6425.1000
    DEBUG: Error 2746:  Transform 9001160409100012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0116-0409-1000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001160409100012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0116-0409-1000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    DEBUG: Error 2746:  Transform 9001150409000012.0.6215.1000 invalid for package C:\WINDOWS\Installer\a8ce.msi. Expected product {90120000-0115-0409-0000-0000000FF1CE}, found product {90120000-0010-0409-0000-0000000FF1CE}.
    1: 2746 2: 9001150409000012.0.6215.1000 3: C:\WINDOWS\Installer\a8ce.msi 4: {90120000-0115-0409-0000-0000000FF1CE} 5: {90120000-0010-0409-0000-0000000FF1CE}
    === Logging started: 6/29/2009  18:28:40 ===
    Action 18:28:40: CostInitialize. Computing space requirements
    Action start 18:28:40: CostInitialize.
    Action ended 18:28:40: CostInitialize. Return value 1.
    Action 18:28:40: FileCost. Computing space requirements
    Action start 18:28:40: FileCost.
    Action ended 18:28:40: FileCost. Return value 1.
    Action 18:28:40: CostFinalize. Computing space requirements
    Action start 18:28:40: CostFinalize.
    Action ended 18:28:40: CostFinalize. Return value 1.
    Action 18:28:40: InstallValidate. Validating install
    Action start 18:28:40: InstallValidate.
    Action ended 18:28:40: InstallValidate. Return value 1.
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupXmlFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupXmlFiles;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupXmlFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupControllerFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupControllerFiles;  Installed: Local;  Request: Unknown;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupControllerFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: RosebudMSIFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: RosebudMSIFiles;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: RosebudMSIFiles
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: RosebudMSIFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: RosebudMSIFilesIntl_1033;  Installed: Local;  Request: Local;
    6:28:40 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: RosebudMSIFilesIntl_1033
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: RosebudMUI;  Installed: Default;
    6:28:40 PM Monday, June 29, 2009: Info: Windows Installer reported the following source locations for the RosebudMUI(90120000-0010-0409-0000-0000000ff1ce) package.
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Microsoft Software Update for Web Folders  (English) 12;  Installed: Default;
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_End:   Product: Microsoft Software Update for Web Folders  (English) 12
    6:28:40 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Office Proofing (English) 2007
    === Logging started: 6/29/2009  18:28:41 ===
    === Logging started: 6/29/2009  18:28:41 ===
    Action 18:28:41: CostInitialize. Computing space requirements
    Action start 18:28:41: CostInitialize.
    Action ended 18:28:41: CostInitialize. Return value 1.
    Action 18:28:41: FileCost. Computing space requirements
    Action start 18:28:41: FileCost.
    Action ended 18:28:41: FileCost. Return value 1.
    Action 18:28:41: CostFinalize. Computing space requirements
    Action start 18:28:41: CostFinalize.
    Action ended 18:28:41: CostFinalize. Return value 1.
    Action 18:28:41: InstallValidate. Validating install
    Action start 18:28:41: InstallValidate.
    Action ended 18:28:41: InstallValidate. Return value 1.
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: Gimme_OnDemandData
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: Gimme_OnDemandData;  Installed: Local;  Request: Unknown;
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: Gimme_OnDemandData
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupXmlFiles
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupXmlFiles;  Installed: Local;  Request: Unknown;
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupXmlFiles
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: SetupControllerFiles
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: SetupControllerFiles;  Installed: Local;  Request: Unknown;
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: SetupControllerFiles
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_Begin: MSI Feature: MsoInstalledPackagesScopedIntl_1033
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState:       MSI Feature: MsoInstalledPackagesScopedIntl_1033;  Installed: Local;  Request: Unknown;
    6:28:41 PM Monday, June 29, 2009: Info: DetermineMSIFeatureState_End:   MSI Feature: MsoInstalledPackagesScopedIntl_1033
    6:28:41 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Proofing;  Installed: Default;
    6:28:41 PM Monday, June 29, 2009: Info: Windows Installer reported the following source locations for the Proofing(90120000-002c-0409-0000-0000000ff1ce) package.
    6:28:41 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Microsoft Office Proofing (English) 2007;  Installed: Default;
    6:28:41 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_End:   Product: Microsoft Office Proofing (English) 2007
    6:28:41 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_Begin: Product: Expression Web 2
    6:28:41 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: XWebWW;  Installed: Unknown;
    6:28:41 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState:       Product: Expression Web 2;  Installed: Unknown;
    6:28:41 PM Monday, June 29, 2009: Info: Config_Products_DetermineProductState_End:   Product: Expression Web 2
    6:28:41 PM Monday, June 29, 2009: Info: Expecting to find local release notes at 'http://go.microsoft.com/fwlink/?LinkId=3D114828'.


Answers

  • Monday, July 20, 2009 7:51 PMWill BuffingtonMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    It sounds like you need Offscrub to fix this problem. Since the application isn't considered installed, Windows doesn't know what it is and refers to it as an unknown product. But the registry keys still remain, so it's failing the install.

    Please do the following:

    1. On the C:\ drive, create a new folder called Offscrub

    2. Click the following link and save the ZIP file to your machine (http://cid-120da1d6fc4472b9.skydrive.live.com/self.aspx/Public/OffScrub07.zip). After it is saved you will want to open and extract the contents to the C:\Offscrub folder you created

    3. Navigate to the Offscrub folder you created and double click on the Offscrub07 file. You should see a dialog box come up. Erase whatever is in that dialog box and replace it with the following:

    XWEB

    and then click OK. This script may take some time to run, especially when it gets to the point where it says it is searching for shortcuts, so please be patient, even if it doesn't look like it is doing anything. It will eventually complete.

    7. After this has run, try reinstalling Expression Web 2 again.

    Will Buffington
    Microsoft Expression Support

All Replies

  • Tuesday, June 30, 2009 3:48 AMAnnie FordModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    We're getting a lot of installation error lately. Have you tried the solutions offered in the previous threads? If so, and you're still having problems, Will should be along to help you solve this issue. He's our chief  installation problem solver. :-) 
    Annie
  • Tuesday, June 30, 2009 2:46 PMshayska Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Annie!

    Yes, I have tried quite a few proposed solutions.  Howerver, I'm not sure that I have tried them all.  Can you reply with the links to previous threads that you call out so that I can verify?

    Any information would be greatly appreciated.

    Thanks!
  • Thursday, July 02, 2009 3:40 PMshayska Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Anyone have any idea here?
  • Tuesday, July 07, 2009 6:57 AMCantb Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Annie

    I think your problem started when you tried to uninstall the trial version, my knowledge leads me to believe that if you have downloaded any tril versions there is no need to uninstall it.

    You should only need to activate the application when purchased and all should be OK.

    My suggestion would be to contact Microsoft  technical support! As you have tried uninstalling components manually.

    Cheers
     
  • Friday, July 10, 2009 3:57 PMWill BuffingtonMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Here is something you can try. Since the unknown product is 90120000-0045-0000-0000-000000FF1CEP, do the following:

    1. Click START and in the RUN command line type CMD and hit ENTER
    2. This opens a black command prompt window. Type the following:

    MSIEXEC /X {90120000-0045-0000-0000-000000FF1CEP}

    and hit ENTER

    You should get a Windows Installer dialog that asks you if you are sure you want to uninstall the product - click yes. If you get a message saying that  says something like "valid only for products that are currently installed", then try this:

    in the command prompt, type REGEDIT and hit ENTER.

    That opens the registry editor. Scroll all the way up to the top of the registry editor and click once to highlight "My Computer". Then click the Edit menu at the top, Find and search for 90120000-0045-0000-0000-000000FF1CEP

    It should find this somewhere in your registry. Can you tell me where it found it?

    Will
  • Monday, July 13, 2009 5:27 PMshayska Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Thanks so much for the reply! 

    I did run the MSI EXEC (the correct GUID is, 90120000-0045-0000-0000-0000000FF1CE)  and it came back with the "valid only for....".  I then proceeded to search the registry and here are the results:

    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Registration\BOI17147LT\{90120000-0045-0000-0000-0000000FF1CE}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Common\Config\{90120000-0045-0000-0000-0000000FF1CE}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Common\InstalledPackages\90120000-0045-0000-0000-0000000FF1CE
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Common\Setup\OnDemand\PublishComponentGuid\90120000-0045-0000-0000-0000000FF1CE
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Registration\{90120000-0045-0000-0000-0000000FF1CE}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\User Settings\{90120000-0045-0000-0000-0000000FF1CE}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads\{90120000-0045-0000-0000-0000000FF1CE}-C
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{5F7F6FFF-395D-480E-8450-64F385D82C5F}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{797AE457-BA17-4BBC-B501-25FB3A0103C7}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{B243E9A5-ED77-4F1B-B338-2486FD82DC85}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{DCA28998-1FE8-4CEA-818D-027D8B15F119}
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0000210954000000000000A0FE51DCC7
    HKEY_USERS\S-1-5-21-1380516296-1705272057-1576261225-20552\Software\Microsoft\Office\12.0\Registration\BOI17147LT\{90120000-0045-0000-0000-0000000FF1CE}

  • Monday, July 20, 2009 7:51 PMWill BuffingtonMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    It sounds like you need Offscrub to fix this problem. Since the application isn't considered installed, Windows doesn't know what it is and refers to it as an unknown product. But the registry keys still remain, so it's failing the install.

    Please do the following:

    1. On the C:\ drive, create a new folder called Offscrub

    2. Click the following link and save the ZIP file to your machine (http://cid-120da1d6fc4472b9.skydrive.live.com/self.aspx/Public/OffScrub07.zip). After it is saved you will want to open and extract the contents to the C:\Offscrub folder you created

    3. Navigate to the Offscrub folder you created and double click on the Offscrub07 file. You should see a dialog box come up. Erase whatever is in that dialog box and replace it with the following:

    XWEB

    and then click OK. This script may take some time to run, especially when it gets to the point where it says it is searching for shortcuts, so please be patient, even if it doesn't look like it is doing anything. It will eventually complete.

    7. After this has run, try reinstalling Expression Web 2 again.

    Will Buffington
    Microsoft Expression Support

  • Monday, July 20, 2009 9:44 PMshayska Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Will,

    You rock!  Thanks so much not giving up on this issue.  Offscrub did the trick to say the least.

    Thanks again!

    Shayne

  • Sunday, August 02, 2009 3:50 AMobriens2 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    You are a GENIUS!!! I have been trying to reinstall my Office 2007 suite for weeks now and none of the other fixes were working. Offscrub is by far the coolest thing I've seen in some time - and my Office Install has finally succeeded.

    Many, Many... points to you.

    Thanks so much!

    Shawn OBrien