The file________ is not a valid image file ??? HELP

Wed, 31 Dec 2008 02:55:50 Z

I only started playing with Deep Zoom a couple of days ago and everything had been going great.

2 DAYS LATER: Everytime I try to "add image" (any image) i get the error message "The file________ is not a valid image file" , regardless of file size or whether its a .jpg .tiff .png etc.... I tried uninstalling and re-installing, rebooting etc.... nothing seems to stop the problem.

Any ideas?

Cheers
G.

The file________ is not a valid image file ??? HELP

Sun, 11 Jan 2009 05:41:06 Z

Hi G,
Are you opening an existing project or creating a project from scratch?

Thanks,
Kirupa

The file________ is not a valid image file ??? HELP

Sun, 11 Jan 2009 08:42:35 Z

either.... same problem for both.

Cheers

The file________ is not a valid image file ??? HELP

Fri, 16 Jan 2009 07:54:21 Z

I am experiencing the same problem. I can no longer import even files that I have previously imported into other projects with no problem. Any ideas?

-Mike

The file________ is not a valid image file ??? HELP

Fri, 16 Jan 2009 15:23:52 Z

Me too, same exact thing...worked yesterday. Today is a no go

Help Please

Thanks

The file________ is not a valid image file ??? HELP

Sun, 18 Jan 2009 03:20:54 Z

More info to hopefully help:

I'm running Vista Ultimate 64, SP1.

When I attempt to import an image, it works for a while, then ultimately gives the error message. When I look in the directory for the project, in '/Working Data', I can see that several of the tiles have been created. Sometimes it appears that all of the tiles in the numerical folders have been created, whereas sometimes the last few folders (like /12 - /15) are empty.

I attempted installing that C++ thing mentioned in the other thread reporting this problem, but it did not work.

Occasionally, maybe one out of 10+ times, for no reason I can discern, I am able to successfully import an image. I don't think anything about the images I try is the problem, as I have tried many different file types saved with different compressions using different software (photoshop, irfanview, etc.).

Any help is much appreciated, as I am stuck unable to use the software. Thanks,

-Mike

The file________ is not a valid image file ??? HELP

Tue, 20 Jan 2009 01:55:06 Z

Hi everyone,
I'm looking into this right now. We believe this issue is fixed in our more recent builds, but the reason for it working for a while but stopping is really weird.

Thanks,
Kirupa

The file________ is not a valid image file ??? HELP

Wed, 21 Jan 2009 17:31:45 Z

Having the same problem here. Happens when using Deep Zoom Composer, but also get an exception when using DeepZoomTools.dll:

System.ArgumentOutOfRangeException: capacity was less than the current size.
Parameter name: capacity
   at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
   at System.Collections.Generic.List`1..ctor(Int32 capacity)
   at Microsoft.DeepZoomTools.SparseImageCreator.Create(ICollection`1 images, String destination)
   at Microsoft.DeepZoomTools.ImageCreator.Create(String source, String destination)

This happens randomly.

The file________ is not a valid image file ??? HELP

Mon, 26 Jan 2009 10:20:46 Z

Hi,

I've been getting "random" invalid image file messages recently - random in that if I create another deepzoom project with the offending images it manages to load it up. All I am doing is creating a fresh project, and adding in 206 files (combined total of 203MB).

This occurs on XP SP3, Win2003, Win2008 so its not limited to one PC.

I've had the issue with the October and December 2008 releases.

What I have noticed is that my page file ramps up to nearly 90% before it errors, so I'm wondering if is related (XP actually popped up a "you need more virtual page file space" message at one point).

ideas?

mark

The file________ is not a valid image file ??? HELP

Wed, 28 Jan 2009 18:06:01 Z

Hi mark (and others),
These issues are loosely related to too much memory being used by the encoding process. This is something that we are looking into fixing for our upcoming release.

Thanks,
Kirupa :)

The file________ is not a valid image file ??? HELP

Wed, 04 Feb 2009 15:06:51 Z

I have the same problem. Just downloaded and installed composer yesterday. I cannot add a single image, and always get this error right from the start, no matter what, so I can't use it at all. Is new release coming soon?

The file________ is not a valid image file ??? HELP

Mon, 09 Feb 2009 23:04:53 Z

I will be posting a new preview sometime in the next day or so :)

Thanks,
Kirupa

The file________ is not a valid image file ??? HELP

Sun, 15 Feb 2009 06:37:50 Z

Yup. Same problem for me. Just downloaded it and every file I try I get this error. This really sucks. I have Expression Blend 2 SP1 also installed.

The file________ is not a valid image file ??? HELP

Sun, 15 Feb 2009 13:49:18 Z

Please let us know when and where you post this new release kirupa.

I attempted to use Expression Web and Blend about 8 months ago. When I installed it, it completely re-configured my VS UI.

A couple of weeks ago, I thought I would try Expression Blend 2 SP 1 because there seems to be a lot of Silverlight samples, etc. that I can now use. With the Deep Zoom composer I had the same problem as above. I can not bear the thought of having to go to Flash, but it is becoming apparent that may be my only viable choice.

We look forward to hearing when Deep Zoom is actually functional for the masses.

Thanks!

The file________ is not a valid image file ??? HELP

Thu, 05 Mar 2009 19:40:06 Z

Hi Kirupa,

I updated to the Feb 17th release of DZC, but this issue is still present - once opening a large(ish) jpeg fails nothing else loads after that... Hope a patch is not too far down the road?

Thanks,
J.

The file________ is not a valid image file ??? HELP

Tue, 14 Apr 2009 09:14:33 Z

Does any one have a resolution/explanation for this issue yet? It is getting to be a bit frustrating.

Regards,

Geoff

The file________ is not a valid image file ??? HELP

Wed, 22 Apr 2009 02:11:31 Z

I'm getting this error and wonder what's going on...

The file________ is not a valid image file ??? HELP

Wed, 29 Apr 2009 13:52:26 Z

I am having the same issue, can't import single jpg file into deep zoom.

The file________ is not a valid image file ??? HELP

Wed, 29 Apr 2009 20:42:04 Z

Same issue here... this is totally frustrating... Please don't let me go back to Flash...

The file________ is not a valid image file ??? HELP

Thu, 30 Apr 2009 12:23:21 Z

I wonder what it will take to get this fixed...? How many others will need to have this same problem and post here???

The file________ is not a valid image file ??? HELP

Fri, 01 May 2009 01:01:43 Z

Same exact problem. Windows XP SP3.

Deep Zoom Composer is a NO GO!

The file________ is not a valid image file ??? HELP

Fri, 01 May 2009 01:10:32 Z

jpgs, pngs, tiff, bmp don't work! Not even simple small jpgs.

The file________ is not a valid image file ??? HELP

Fri, 01 May 2009 19:51:08 Z

Composer start working and importing images next day. As I'am preparing for Microsoft conference to demonstrate DeeZoom I am just hoping that this will work for a week to tile a images. But Murphy is always there at the end and that I'am scared.

BTW.. Kirupa are you here?

The file________ is not a valid image file ??? HELP

Sun, 03 May 2009 20:18:06 Z

Bad day... don't like jpg's today.

The file________ is not a valid image file ??? HELP

Mon, 04 May 2009 07:22:12 Z

Just a quick question - do you have .NET 3.5 SP1 installed by any chance? That is the only missing component I can think off that would cause this error.

Thanks,
Kirupa

The file________ is not a valid image file ??? HELP

Tue, 05 May 2009 08:29:21 Z

I have the same problem with the following setup -->

MS Windows Vista Ultimate
.NET 3.5 SP1 is installed
Total number of images = 250
Total image file size = 120MB

The file________ is not a valid image file ??? HELP

Tue, 05 May 2009 18:46:52 Z

I have finished my Deep Zoom presentation. Yes I have SP1. I have switch to other computer and import was working ok for now.

I am posting my general experience with DZC. Lot of other things wasn't working quite as expected.

> app crash time to time (at exporting- progress bar blink and nothing was happening, it creates few folders but not everything that should )
> when reopen DZC from chrash it few times some of elements in compose board was missing and i have to put in compose board again
> exported layout isn't 100% as it is in DZC (images were with offset)
> images/library box has some design problem at the bottom

What i miss:
> When you update some of jpg and you have to import it again it should be some linking to update that asset on compose board
> Theoretical it should be infinitive zoom, but if you scale down image quite a lot then you cant export it... button is grey.. How to know this from compose board, other the trying
> gruping objects on compose board
> Asset in library (should be folders to have better view of assets when you have many)
> Taging and meta dont work (they work in import tab but not in compose, and i would like to have URL to asset and if possible to linking for update if this is possible)
> Layers tab... didin't find any use as it is
> No good docs how big images are suitable for import... i try also with 5000 px widh image to have some effect, but is seem to have problem to export if there are lot of big images that size
> Some sort of thumbnails for switching between images in compose mode... scrolling is quite a pain and slow. To switch to one image and fit it on screen.
> Save as in file menu
> probably for start users.. direkt icon.. view it in browser

The file________ is not a valid image file ??? HELP

Thu, 11 Jun 2009 20:37:19 Z

I got the same problem: start DZC, import one image, I only get the error Message "The file _______ is not a valid image file".

Doesn't matter if the picture is a small jpg or a way huge tiff.

Comp is Vista x64 with 8GB Ram.

Checking my DZC version I found it to be the feb'9 - I uninstalled and fetched the most recept April'09 Version, but still the same problem.

Kind regards,
Sam

The file________ is not a valid image file ??? HELP

Mon, 16 Nov 2009 15:41:39 Z

Is there an answer to this thread yet???

I just started to use bu I have no success with the images I inteded to use.

Some small images work (2-5MB) but when I try to use the images I want (300MB>) it says the above error...

I have noticed that the picassa veiwer I have displays "Not a valid image". I assumed it was because they did not want to render such large images... I wonder if it is connected though. The images open fine with other tools (e.g. Windows Fax viewer).

They are images that were stitched together witha line scan camera.

Yes I have .Net 3.5 SP1

Collin Jasnoch Systems Development Enginner